Wi-Fi dropping out, email not syncing, a printer that won't print, or a new computer you need set up? I help homes and small businesses around Te Atatū and West Auckland with everyday IT problems, onsite or remotely.
There's no call centre. You get the person who'll actually do the work, and you pay for the time you need.
| Onsite or remote support | $35 an hour |
| Onsite travel fee | Depends on distance. Ask for a quote. |
| Moving files to a new computer | from $45 |
| New computer setup | from $35 |
The diagnosis is $35. If I can't fix it, you don't pay it. Once I know what's wrong, I'll tell you what the repair will cost before I start. If you decide not to go ahead, the $35 still applies.
Labour is $35 an hour. Parts are extra.
Most repairs are done within 24–48 hours, although this isn't guaranteed. Parts that need ordering usually take about a week. I work Monday to Friday, 9am to 6pm, and weekends by appointment.
If I can't fix it, you don't pay the $35 diagnosis.
I'll tell you what's wrong and what it costs before any work begins.
The person you talk to is the person fixing your computer.
Based on Te Atatū Peninsula, serving West Auckland and the CBD.
“Very happy with the service provided. Very prompt response to my online query and further questions. John knew what he was doing, was professional and helpful. Thank you!”
Call or text now, or send the details and I'll get back to you with a quote.
